So you’re thinking about getting a receptionist? It’s a really good idea, and you will find that your business is much more efficient and productive with the receptionist. This is for a couple of reasons. Firstly, you will actually have your calls answered at all times. This might sound obvious, but it really means a lot when you think about just how much missing a call (and thus a possible client or order) can damage your business. You also will no longer have to worry about inane calls that take up your time and keep you from doing the work you really need to do. Instead, you will have a receptionist that can take all the calls. They will take the good and the bad. They will make sure you have time to focus on your work, and they will make sure that the important information does get to you.
A traditional, in house receptionist could do all of those things, and they would be there to help for other things you need too. This is definitely a huge benefit, but in this new time of digital service and online business, there is a new kind of receptionist that does so much more than the old kind. You might call this new kind a virtual receptionist, and they do so much more than just answer calls.
One of the really useful things about a virtual receptionist is how much they are working directly for the benefit of your business. Here’s an example: your schedule. A virtual receptionist is already handling your calls, so they have a good idea of all of your meetings, calls, and other objects on your schedule. A virtual receptionist can make sure that your schedule is organized, and they can let you know when to be at the places that you need to be at. Because they are working virtually, though, they will be able to do more than just write in on your calendar. A virtual receptionist can send you reminders by text, give you a call, or email you when you have a meeting to be at. If you need to cancel that meeting, they can do that too. This is just one of the many benefits of your receptionist being digital. Say, for example, you need to talk to a client across the ocean, and you want to get another team member on the call too. Your virtual receptionist can set that call up for you. If you want it to be a video conferencing call, they can do that too. When it comes to setting up technology for you, there really is not much a virtual receptionist cannot do. That’s just one of the benefits of having a virtual receptionist over a traditional one.
There is so much more a virtual receptionist can do too. In fact, you do not even have to be in the office to reap the benefits of a virtual receptionist. Say you want to get away from work for a while, but there is still a lot of stuff going on with your business. This a great use of your virtual receptionist. They will still be there working for you answering any potential calls that might come in, but they can also keep you in the loop. They can have important documents and orders emailed or texted to you directly. They can even have entire calls messaged to you if that is what you want.
Finally, you never have to worry about their professionalism. At least at virtual receptionist services like Gabbyville, the client is the number one priority, so that means that your business is just as important to them as it is to you. Not only will they make sure that every caller is welcomed and helped, but they are trained professionals that know how to make your business function to the best of its ability. With all of this, you really have no reason not to look into these new answering services, or virtual receptionists, today.
