When you’re marketing to a global market, you’re opening yourself up to a whole new realm of opportunities. But if you don’t have the right tools in place to reach your prospective clients, you might be missing out on some of the greatest benefits of operating globally. Gabbyville offers bilingual answering services that can make all the difference when dealing with international customers.
Studies have shown that the most common foreign language required by call center agents is Spanish. Our service provides a bilingual greeting when callers call, and both English and Spanish speakers, for example, are able to leave messages. Messages are transcribed in both languages and sent to the person you want to get them to.
Gabbyville’s Bilingual Virtual Receptionists Cater to You and Your Customers
Unlimited Live Call Answering
Gabbyville’s virtual receptionists take the stress out of running your business by providing you with unlimited live call handling at a fraction of the cost of a live receptionist. Our virtual receptionists will answer calls in English or Spanish language and are happy to help with any customer service issue you may have.
We’ll help you open a new market to potential clients by providing bilingual agents that can speak multiple languages.
Call Routing
Our virtual receptionists are trained to do everything you need, including supporting voicemail and call routing. Our receptionists will answer phone calls and route calls. They can also check voicemails, schedule meetings and manage calendars, confirm appointments, and more.
Our Gabbonistas are your friendly office admin on call 24/7 and make sure of availability even after hours.
Outbound Calling
We provide bilingual virtual receptionists for Outbound Calling, which means that our receptionists are available to answer telephone calls for you 24/7/365. We will keep your business number in front of customers and clients with a professional, friendly telephone answering service. This will prevent them from going to voicemail and reaching an automated system.
Even if they get through to the auto system, they will be greeted by a live receptionist they can communicate with in their preferred language.
Accurate Message Taking
Gabbyville makes it easy for you to get your message across to clients in their preferred language by offering accurate message taking services. Many times when someone does not speak English as a first language, they aren’t sure how to translate the message you are trying to convey to them.
Gabbyville’s bilingual call answering will make absolutely sure that your message gets relayed correctly by either taking down the information word-for-word or by translating accurately from English into another language.
Appointment Scheduling
Gabbyville offers a way to connect with customers in their native language and to automatically schedule appointments that fit their schedule. This is particularly important for businesses that offer services and products that are specifically tailored to a particular culture or language.
Multiple Languages Available
Gabbyville provides the highest quality, multilingual virtual receptionists. With a wide range of options, larger businesses can choose a bilingual receptionist that also provides interpretation services and speak more than just two languages.
This way, we are able to cater to multiple international businesses’ needs.
Personalized Greetings
At Gabbyville, we’re all about providing the most personal experience possible. That’s why our virtual receptionists can provide personalized greetings to callers; they’re not just taking calls, they’re making connections.
That’s the promise of Gabbyville, where calls are handled by real people who will greet you by name, inquire about how you are doing and help with scheduling appointments. It’s a personal touch that can be hard to come by but is important enough to become a significant factor in customer satisfaction.
Our virtual receptionists will answer customer calls and greet with a personalized greeting in addition to answering basic questions about your business and forwarding calls to the appropriate person.
Greater Coverage Time
With Gabbyville’s multilingual receptionist service, your business will be able to provide a greater coverage time providing 24/7 support, covering 365 days.
We can provide you with receptionists in any language and guarantee quality customer service at an affordable price.
How Hiring a Bilingual Answering Service will Transform Your Business
Reach a Wider Customer Base
Some metropolitan areas in the U.S. have over 40% Spanish speaking customers. Keeping that in mind, when it comes to reaching a wider customer base, hiring a bilingual answering service can end up being one of the best investments you’ll ever make. It’s not just that their bilingual staff can answer calls from both English and Spanish speakers—it’s also the fact that they can tailor the outgoing message on your phone line to reach those who speak other languages.
Increase Potential Earnings and Revenues
Expanding your business to include a bilingual answering service could be the key to increasing the potential earnings and revenues of your business. Most businesses are already aware of the valuable potential customers from other countries represent, but it is important to note that a high percentage of those international customers would prefer to do business with a company that has bilingual employees on staff.
Expand Your Client Services
Expanding your services can be a great way to generate new business and build a strong client base. However, if you’re trying to reach Spanish-speaking clients, you may find yourself wanting to provide bilingual support but unsure of how to make it work. The best way to encourage people to call your business is to make it easy for them. When they’re ready to buy, they’ll want the process to go smoothly, which means that you need to make sure your phone number is easy to find, and that customers can easily communicate with you.
Create More Flexibility for Your Clients
Clients have a lot to think about, and they’re sure to appreciate the help when you give it to them. By hiring a bilingual answering service to handle your calls, you’ll make your clients’ lives easier and you’ll be able to give them access to more services. This can in turn help you get more clients and ensure customer satisfaction.
Avoid Communication Barriers and Customer Frustrations
When you’re running a business and trying to take care of customers, the last thing you need is a language barrier getting in the way. When customers feel like they can’t communicate with you or understand anything your employees say to them, it can make them feel frustrated and confused. It can also make them feel like your organization isn’t taking them seriously or that it’s not truly committed to serving the local Hispanic community.
This is where a bilingual call center service like ours comes in.
Businesses in All Industries Choose Gabbyville
Businesses of all kinds, from restaurants to retail stores to medical offices like veterinary services, choose Gabbyville for its flexible and affordable service. Gabbyville can make your business more successful in a number of ways.
Work with us to get the bilingual live answering services you need to succeed and grow your customer base.
Remove the Language Barrier from Your Customer Communications with Gabbyville
As a small business owner, you want to be able to connect with all of your customers—especially when you’re trying to reach out and express your appreciation for their business. But for many business owners, the language barrier is a huge barrier to reaching out and communicating with customers, since it’s hard to find someone who can translate from English into every other language in the world.
Gabbyville is a service that makes translating so much easier, which can really help your business touch in the local community and internationally too. We provide in-house bilingual and multilingual live receptionists for your businesses so you can support your customers of all backgrounds 24/7.
Sign up with Gabbyville now to see the difference!
