Why do you want to make you business more professional? If you get the job done, what difference does it make, right? For most businesses, this cannot be further from the truth. If you want clients and customers to actually work with you, then you need to be as professional as you can. And even if you have little to no interaction with clients or customers, chances are you have a competitor, and if they are more professional than your business, then you can bet your bottom dollar that the customer or client is going to choose them over you.
So it is important to be professional, we have that much covered, but how can you do it? Most small businesses are working on a very tight budget, and most of the big ways to seem more professional require major systematic changes. Fortunately, there is one addition you can make that will make your business seem more professional to clients, and it will actually make you a lot more professional by increasing your efficiency and productivity. That simple addition is getting a receptionist. You shouldn’t get just any traditional receptionist though. With full time salary, benefits, vacation, the chance of them calling in sick and leaving you high and dry, and so much else, there is a lot of risk and cost involved for a small business with taking on a new receptionist. No, what you need is a virtual receptionist.
Virtual receptionists are very similar to traditional receptionists except they do not have any of the previously mentioned faults, they have numerous benefits, and they do not cost anywhere near as much. But how will this virtual receptionist make you more professional? Well, the first and simplest answer is that it will give all of your clients a great impression of you and your business when they call or email you and are answered by a trained voice that is ready to help them. At some virtual receptionist services, well at least at Gabbyville, it is their biggest goal to make sure every caller is welcomed and appreciated. They strive to make sure their smile is heard over the phone. Plus, they are there to work for you. They want to see your business succeed too, and you can work directly with them to get just the right personal touch to really make it your own. Having that trained, professional voice answering the phone will give off the impression that you are a serious business, and it will set you apart from your competitors who probably do not have a virtual receptionist like you.
Being professional is about more than just an impression though. If you are really wanting to take your business to the next level, a virtual receptionist is still the right option for you. Think about all those inane calls that you have to answer all the time. No one seems to tell you when you are just starting out, but moving up in a business often means just answering more phone calls, emails, and texts. You never get to work with what you actually should be doing. You never get to do the real part of your job. A virtual receptionist makes it all possible. You don’t have to worry about those calls with all the same questions or responding to another email with the same complaint for the hundredth time. Your virtual receptionist can take care of all of that while you take care of something more important. Plus, you virtual receptionist will make sure you get to those more important things too. They will organize your schedule and send you reminders when you have places to be or things to do. You can personalize this service too. Your virtual receptionist can send you reminders by phone, text, or email. The digital connectedness of your virtual receptionist is definitely a benefit, and it will make you a lot more professional and effective in this growing digital world. In the instance that you need to take a call, though, when you think it is important enough for you to handle, your virtual receptionist can get that for you too. They can transfer the call to you like a traditional receptionist would, but they can have that call transferred wherever you want it. Maybe you are on a beach somewhere, and you need to respond to an important call. Your virtual receptionist can have the call transferred to your cell. After all, taking breaks is part of being professional too.
